Remote application support
£422.50 – £845.00
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Remote application support
Our Remote Application Support service is designed to provide comprehensive assistance and troubleshooting for your software applications, ensuring smooth operation and optimal performance from anywhere in the world. With our expert team of technicians standing by, you can rely on prompt and efficient resolution of any issues that may arise with your applications.
Features
- Creating / modifying control strategy
- Engineer Drivers / Points
- Graphics Modifications
- Configuring Email Services / Reports
- General Station configuration/optimisation
- Troubleshooting and issue resolution
- Application configuration – Our team can provide guidance and support to ensure that your applications are properly configured to meet your specific requirements.
- Software updates and upgrades – we’ll help you navigate the process smoothly, ensuring a seamless transition to newer versions of your applications.
- Performance optimisation – 0ur experts will analyse your system configurations, identify bottlenecks, and implement optimisations to enhance efficiency and responsiveness.
- Prior agreement on support date & time based on engineering resource availability
- Remote application support is within 9-5pm UK time
- Not subject to completion of specific tasks, service is based on an amount of support time
- Valid for 12 months from the date of the purchase.