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Video guides

Niagara 4, BMS & LoRaWAN Knowledge Base

Practical, engineer-written guides to building management systems, the Tridium Niagara 4 framework, JACE and IONA controllers, field protocols and LoRaWAN sensors. Every article comes from the questions our support desk in Leigh answers every week, so you get the fix, the reason behind it and the product that solves it. For additional assistance or personalised support, please don't hesitate to contact the Tyrrell Products team.

Niagara 4 video tutorials

Free screen-recorded walkthroughs: the full Niagara 4 Technical Certification Program lab series, advanced engineering tasks, and step-by-step setup of the Tyrrell Products Niagara 4 drivers.

Browse all documentation

Step-by-step articles, reference tables and troubleshooting for Niagara 4, JACE and IONA controllers, BACnet, Modbus, LoRaWAN and the rest of the Tyrrell Products range. Use the sidebar or search to go straight to a topic.

Frequently asked questions

Who writes the Tyrrell Products knowledge base?
Our Tridium-certified engineers and support team in Leigh, Greater Manchester. The articles are based on real support tickets from integrators, contractors and facilities teams, and are reviewed whenever Niagara or a product firmware changes.
Is the knowledge base free to use?
Yes. Every article and video is free to read without an account. Some downloads, such as Tyrrell Products Niagara 4 drivers, need a licence from the shop.
Do the guides apply to Niagara 4 and Niagara 5?
The guides are written for Niagara 4, mostly 4.10 LTS to 4.15 LTS. Where a procedure changes in Niagara 5 the article says so, and the Niagara 5 readiness checklist covers the migration itself.
Can I get help if a guide does not solve my problem?
Yes. Contact the Tyrrell Products team on 01942 732819 or [email protected]. Customers with a support contract get priority remote assistance from a Niagara engineer.
Where can I learn Niagara 4 properly?
Watch the free Technical Certification Program video series here, then book the Niagara 4 Technical Certification Program (TCP) course with Tyrrell Products to become a Tridium-certified Niagara 4 professional.